We want you to be satisfied with your order. If you are unhappy for any reason, we will gladly accept your timely return of any unused or defective item for a full refund of the original purchase price, credited back to the credit card that was used to purchase the item(s). Please contact us at 415.884.4477, we will issue a RMA number so you can return the product.
Returned merchandise should include the vendor packaging and be in the same condition as when it was received. Used merchandise cannot be returned unless defective. Items returned after 30 days might be subject to a reduced refund.
Internet Purchase Returns
On the front of your packing slip (enclosed with your purchase), note the RMA number and reason(s) for return and whether you wish to exchange it, credit the price toward another purchase, or receive a refund. Enclose your packing slip with the item and ship, prepaid to:
Attn: Divine Organics Returns
20 Pamaron Way
Novato, CA 94949
- We cannot refund merchandise returned without a valid RMA number.
- Shipping and insurance charges are not refundable.
Purchases made on Fairs, Tradeshows etc.
Products which have been purchased on tradeshows, fairs or similar events are final sales.